I am writing to thank you for the excellent attention we have received from your company during the purchase process of our new home. The service we received from Julia was exceptional. From the very beginning she took great care to understand our requirements and helped us to make a purchase which initially we thought was beyond our reach. Nothing was too much trouble to her. She ensured we got answers to all our questions promptly and succinctly and kept her promises to call us back when she said she would. Most people believe that buying a property is a stressful experience. Julia, through her knowledge and expertise made it easy for us. We shall be forever grateful.
Michael & Eileen February 11, 2019
I Wouldn’t Hesitate to Recommend
Hardworking is an understatement! Julia, went above and beyond to help me secure my new home. From my offer being accepted, she was continually on the ball to ensure everything went as quickly and smoothly as possible (hard to find such proactive agents still about!)
I wouldn’t hesitate to recommend Julia and Lloyds when I come to sell / secure my next property. Thanks again!
Elliott Oram April 6, 2018
Go the Extra Mile
We have bought and sold many properties in our time. (As you know, 'buy-to-let' properties formed a major part of our income stream.) In the past, like many people, we have questioned the amount charged by estate agents and felt that it did not represent real value for money. Not so in your case. We feel that you really do 'go the extra mile' for your clients and take pride in matching the property to the person. At the risk of embarrassing you further, we believe that your greatest qualities include the ability to develop an excellent professional relationship, remaining personable, conscientious and focused. One small example of this is that Sean ALWAYS returned our calls, often way into the evening when the working day could be considered to be over.
We truly hope that your employer recognises what a star he has!
Mr & Mrs B February 20, 2018
Highest Degree of Professionalism
I have had 3 dealings with Lloyds now. Buying and selling my previous property with the help of Julia and Sean respectively. This experience made the decision to use Lloyds again an easy one. At all times we have been kept well informed and the highest degree of professionalism has been applied. Lloyds seems to attract and retain the right people who make things happen. Why would we go anywhere else?
Nigel and Kath October 24, 2017
Professionalism Touched with Humanity
After a long painful experience in securing the sale of my property in London and finding a new home in Canford Cliffs. I never fully appreciated what a good agent can do. Julia was my rock and chivvied my agent in London and keeping everyone informed and on track, culminating in my securing the home of my dreams after a few false starts. Julia Arden was very proactive and I cannot thank Lloyds Property Group for their professionalism touched with humanity.
Mr T October 24, 2017
We can't thank Julia enough for all she’s done and continue to do on our behalf. She has been truly exceptional and beyond any other experiences we've encountered in the purchase of our property.
John and Carol October 24, 2017
Incredibly Generous with Her Time
I recently met Julia when undergoing a very stressful, enforced move; our property had fallen through at the last moment and I rang Lloyds in a panic. Julia was calm and understood immediately. She did not waste time showing me houses where completion would not be possible in my restricted timeframe. With her help we were able to view, offer, exchange and complete on a house in 18 working days! Buying a home is always challenging but particularly when you have limited time; working with Julia made it as painless and straightforward as possible. She is knowledgeable, approachable, personable, endlessly patient and incredibly generous with her time. We highly recommend her.
October 18, 2017
Friendly, Professional and Knowledgeable
I would just like to say how friendly, professional and knowledgeable both Paul and Julia were during the purchase of my flat. They made the whole experience as simple and easy as it could be, and I am delighted with my new home on Sandbanks. Thank you both so much and congratulations on your new addition Paul! Take Care.
Scott October 18, 2017
First Class Service
Sean and the team at Lloyds, congratulations on maintaining a first class service from start to finish of the whole process. You made the whole transaction painless and made it look effortless as all competent professionals do.
Mr & Mrs R October 18, 2017
Recently moved into my dream home - well it will be once I have stamped my mark on it. Two long years searching and indecisive after being widowed. Sean at Lloyds was one of the first agents to show me a potential property. It was delightfully satisfying that two years on and it was Sean who thought of me as the perfect property hit the market. Always attentive never pressing he had shown me several properties over the two years and Sean didn't give up! A tenacious diplomatic professional and although in this case I was the buyer if - and its big if- I ever sell my dream home then I wouldn't hesitate to appoint Sean at Lloyds to handle my sale.
Ms S October 18, 2017
Excellent Customer Service
Lloyd's have been just amazing. The provided me with excellent customer service and were always willing to take extra time to help. They have helped me find my ideal home, which I have fallen in love with.
Sam October 18, 2017
Dear Sean we would like to say that we went with you at Lloyds because of your market understanding, infectious enthusiasm, positive 'can do' attitude and overall consummate professionalism. These essential qualities convinced us that you were by far the best to market our property
Mr & Mrs N October 18, 2017
Dear Sean and everyone at Lloyds, I just wanted to say a big thank you to you all for your hard work, immense support and help in selling our home. It has been a long road but we appreciate what Lloyds has done to help us move
Mr & Mrs S B October 18, 2017